21+ Only

k789 Responsible Gambling Guide

Gambling is a form of entertainment, not a way to make money. k789 always puts players' wellbeing and financial control first.

Player Protection

Gambling and Responsibility

k789 is committed to providing a fun and safe environment for Myanmar players. Online gambling is meant for enjoyment and entertainment, and when approached the right way, it can be a safe and enjoyable experience. However, problems can arise when gambling is seen as an escape or a way to earn money.

That is why k789 provides responsible gambling tools, measures, and reminders for players. On this page, you will find everything you need to manage your gambling habits and get help if required.

k789 understands that anyone can be at risk of losing control over their gambling. We believe that a player's financial and personal wellbeing matters more than jackpots or bonuses.

Protection Tools — Measures available to support you

Self-Exclusion

A self-exclusion option is available for players who want to take a break from gambling. Both short-term and long-term exclusions are available, and account access is blocked for the duration of the exclusion period.

Deposit Limits

You can set your own daily, weekly, or monthly deposit limit. Plan your budget in advance and keep your gambling habits in check.

Session Time Controls

You can limit the length of each gaming session. When the set time is up, you will receive a reminder and your session will end. This helps you keep your playing time balanced.

Gambling History

You can view your gambling history at any time. Deposits, withdrawals, and game results are all available to review, giving you a clear picture of your playing patterns.

24/7 Support Team

If you have any issue related to gaming, you can contact the k789 Support team via 24/7 Live Chat in Burmese. They are ready to help you at any time.

Cool-off Period

When you need a break, you can request a cool-off period of a few days or weeks. During that time, your gaming activity is temporarily paused so you have space to think things over.

21+ — Age Restriction and Child Protection

21+

At k789, only players aged 21 and above are allowed to open an account and play. This is k789's strict policy to protect minors and young people from the harms of online gambling.

  • Age verification is checked at the time of account registration.
  • Keep your password in a secure place so that children cannot access the family account.
  • Sharing your account with family members or neighbours is not allowed.
  • If you notice that an underage person is accessing and playing, contact Support immediately.

Signs to watch out for that may indicate a gambling problem

If one or more of the following signs apply to you, be aware that gambling may have gone beyond just a fun activity.

Chasing losses

Continuing to play in order to win back money you have lost — this is the most common pattern that leads to even greater losses.

Spending beyond your budget

If you keep playing past the amount you set for yourself, that can be a sign that you have lost control.

Hiding your gambling

If you are hiding the fact that you are gambling from family or friends and being dishonest about it, that is a warning sign of a problem.

Health or sleep problems

If gambling is causing you to lose sleep, increasing your stress, or affecting your physical health, there may be a gambling-related problem.

Using gambling to escape

If you are relying on gambling to get away from life's pressures or problems, that points to a deeper gambling problem.

Borrowing money to gamble

If you are borrowing money from friends, family, or a bank in order to gamble, that is a situation that needs urgent help.

Responsible gambling tools — how to use them

01

Contact Support

You can reach k789 via Live Chat 24/7 in Burmese and request that a limit of your choice be applied to your account.

02

Set a deposit limit

You can set a maximum deposit amount per day, week, or month through Support.

03

Request a cool-off or exclusion

You can request a short-term cool-off (7 days to 1 month) or a longer-term self-exclusion (6 months to 5 years).

04

Check your gaming history

You can view your gaming history in your account. If you notice a change in your playing patterns, contact Support right away.

If you have a gambling-related problem, you can also reach us by email — [email protected] — and the Support team will reply in Burmese.

10 healthy gambling habits

  • Set a budget before you start playing and do not go over that amount.
  • Decide on a time limit before you play and stop when that time is up.
  • Avoid drinking alcohol or taking substances while playing — they weaken your judgement.
  • Avoid trying to immediately win back money you have lost (chasing losses).
  • Remember that gambling is not a way to earn income — it is entertainment only.
  • Take regular breaks while playing — your decision-making will be better for it.
  • Do not gamble when you are in financial difficulty — money problems cannot be solved through gambling.
  • Review your play history regularly and check your own patterns.
  • Find enjoyment in other areas of life beyond gambling — hobbies, family and friends.
  • If you feel there is a problem, contact k789 Support right away — asking for help is not a weakness.

Need help? k789 Support is available 24/7

For any issue related to gambling, the k789 Support team is ready to assist you in Burmese. Log in to your account, open Live Chat, and get in touch.

Responsible Gaming Quick Answers

Contact the Support team via k789 Live Chat or [email protected] and let them know how long you want your self-exclusion to last. Your account cannot be reopened until the exclusion period ends.

You can set your deposit limit to any amount. The minimum deposit at k789 is 20,000 Ks. You can set a limit that fits your budget through Support, and it takes effect immediately.

A cool-off period is a short break (7 days to 1 month), and your account can be reopened once it ends. A self-exclusion period is a longer break (6 months to 5 years), and your account cannot be reopened until the period is over — this option is for players with more serious gambling problems.

If you think a friend or family member has a gambling problem, bring it up openly with them. You can also contact k789 Support and request that restrictions be placed on their account. Let them know you are raising this out of care and that you are there to help.

The k789 Welcome Bonus is 100% of your first deposit, up to 300,000 Ks, with a wagering requirement of bonus amount × 15. For example, if you deposit 20,000 Ks, you receive a 20,000 Ks bonus and must wager 300,000 Ks (20,000 Ks × 15) before withdrawing. Keep this wagering requirement in mind and manage your budget carefully rather than treating the bonus as a guaranteed withdrawal.

No. Only players aged 21 and above are allowed to play at k789. Age checks are carried out during account registration. If you notice someone underage playing, please contact Support immediately.

Explore more entertainment at k789

Now that you know how to play responsibly, browse the range of games k789 has to offer.